With potentially disastrous and unfortunate timing, WestJet’s new Dreamliner service to Rome is set to begin in May. The airline is so overwhelmed that its dedicated 24/7 customer service line … A free inside look at company reviews and salaries posted anonymously by employees. To request cancellation of a WestJet Vacations package, please contact us directly. ... "Call Centre Agent" 4.0 ... Long hours and could be stressful and overwhelming at times. Average salary for WestJet Call Centre Full Time Sales Agent in Canada: CA$17. The Additional WestJet Dollars do not apply to product changes from another RBC credit card to the WestJet … Deputy Editor - An experienced photographer and video producer, Chris is a journalistic natural. WestJet has laid off 3,333 workers and is planning to consolidate and contract out much of its operations as the pandemic continues to sink the majority of demand for air travel. I loved working at WESTJET - I was a proud to say that I was a WestJetter! WestJet Call Centre, Company in Moncton, New Brunswick, 77 Foundry Street, Moncton, NB E1C 5H7 – Hours of Operation & Customer Reviews. Phone: 403-539-7099 Fax: 403-648-8715 Open Monday - Friday: 10 a.m. to 5 p.m. MTMailing address: 22 Aerial Place N.E. Calgary, Alberta, Canada T2E 3J1. Guests with disabilities experiencing difficulties accessing WestJet.com: Damaged baggage, missing baggage or missing contents, WestJet Campus 22 Aerial Place N.E. CALGARY, AB, Dec. 7, 2020 /CNW/ - WestJet today announced it has collaborated with LifeLabs in Ontario to offer State of Hawaii-approved pre-departure testing. Have you had a WestJet flight affected recently? WestJet salary trends based on salaries posted anonymously by WestJet employees. Currently based in Vilnius, Lithuania. Platinum and Gold tier members: please sign into your account from the WestJet app to access your respective dedicated number. Calgary, Alberta, Canada T2E 8X7, Groups/meetings/conventions: 1-844-213-5230. COVID updates. Do you want to book a WestJet flight or do you have a general inquiry about an upcoming trip? Degree educated with a wealth of traveling history, Chris’ insight into routes, networks, and alliances brings a depth of quality to his work that is hard to beat. While the bulk of WestJet’s services are domestic and transborder (with the United States), it also flies to Mexico and several European destinations. During today’s #WorkopolisChats Twitter chat, it became evident that many people have questions on how to land a job with WestJet in one of our front line roles.This includes jobs as a flight attendant, customer service agent/guest service ambassador, TAC agent, air supply agent or contact centre agent. 2 likes. Share your story with us in the comments! Sign up to our daily aviation news digest. For calls made from within the United States, by telephone via the Toll-Free Hotline for Air Travelers with Disabilities at 1-800-778-4838 (voice) or 1-800-455-9880 (TTY). When dialing international toll-free numbers, please be advised that additional charges may apply from hotels or payphones and certain restrictions may also apply from mobile phones and telecom providers. Hopefully, these extreme measures will pay-off in the weeks to come. Travel benefits Work from home Employee stock purchase plan WestJet Call Centre Full Time Sales Agent Reviews. We cannot provide help for gift cards at the WestJet store. In fact, two separate parts of Canada are facing winter storm systems, affecting a total of six WestJet airports. WestJet Vacations guests who booked directly through us should call 1-877-737-7001. A … related to WestJet airlines. Browse our FAQ's, online chat, email or phone us. Monday – Friday: 6 a.m. to 10 p.m. MTSaturday – Sunday: 6 a.m. to 6 p.m. MT1-877-737-7001Please call only if your travel is within 72 hours. Updated Oct 2, 2014 WestJet Employee Reviews about "call centre" Updated Feb 15, 2020. Call times are high: please call only if your travel is within 72 hours View all travel advisories. Based on 1 salaries posted anonymously by WestJet Call Centre Full Time Sales Agent employees in Canada. We use ads to keep our content free. Be in the know. Share on Facebook; Share on Twitter; WATCH ABOVE: WestJet is opening a new call centre in Moncton which is expected to create more than 400 jobs over four years. "WestJet is pleased to facilitate pre-departure travel testing in British Columbia for the start of our Hawaii flying," said Billy Nolen, WestJet Vice-President Safety, Security and Quality. In the midst of the coronavirus pandemic and good old-fashioned Canadian winter weather, the airline is facing a barrage of calls from customers trying to change or cancel their flights. Please see our, To use WestJet.com, you agree to the website, https://www.transportation.gov/airconsumer, Legal, restrictions and terms and conditions, Flight interruptions and passenger rights. Westjet Upgrade frequency now that Bid Upgrade Offers in place Average salaries for WestJet Call Centre Sales Agent: [salary]. For bookings after August 4, protect your vacation with the Travel Protection Plan. You didn’t have anything more important to do today, right? We have set-up the following page to assist guests with some of their common questions and concerns, should it be helpful outside of the 72 hour window. Travel benefits Work from home Employee stock purchase plan Of course, Italy has been the European epicenter of the pandemic and the entire country is under a government-imposed lockdown as of this week. Flights and general inquiries (open 24/7)1-888-937-8538 (1-888-WESTJET)Change/cancel onlinePlease call only if your travel is within 72 hours. 526 WestJet reviews. WestJet Booking Phone Number & Reservations or Customer Service Number. If you are interested in learning about airline business there is lots of opportunity to learn. Thankfully, WestJet does have a callback service for its customer service line. Reviews from WestJet Airlines employees about working as a Call Center Representative at WestJet Airlines. Consumers can obtain a copy of this Part 382, the regulations regarding nondiscrimination on the basis of disability in air travel, in an accessible format from the Department of Transportation by any of the following means: We'll redirect you to the home page of the country/region site you choose. You can also message our digital travel assistant, Juliet, at +1 403-444-2552 on WhatsApp. WestJet, Canada's second largest airline, has agreed to be purchased by Canadian private equity firm Onex in a $5 billion deal. Calling from a country not listed, or if a specific number is not working due to calling restrictions: 1-403-444-2446.Long distance charges will apply. Please see our supported browsers. ... that situation shouldn’t have been directed at you. Please use the local international dialing prefix where applicable. Travel Service The airline’s European destinations include: WestJet responded to our inquiry with the following statement: Due to coronavirus (COVID-19), we’re experiencing very high volumes for our phone, email and social media support channels. It might actually be more than just the pandemic that is affecting WestJet customers. This means that once you call their number and establish your place “in the queue”, you have the option to request a callback. Learn about WestJet Airlines culture, salaries, benefits, work-life balance, management, job security, and more. WestJet: Update on call Center wait times - See 15,476 traveler reviews, 1,202 candid photos, and great deals for WestJet, at Tripadvisor. Calgary, Alberta, Canada T2E 3J1WestJet Hangar 21 Aerial Place N.E. Contact us at easyJet, we're here to help. Dial the WestJet airlines customer service number for booking, reservation, baggage issues, travel insurance, flight schedule status etc. In the effort to assist guests with imminent travel plans, we are asking all other guests to refrain from contacting us until 72 hours in advance of their flight to ensure we are able to prioritize our queue. To report an item left on board, or to update an existing report, please choose from the links below. If you choose to do this, then an agent will call you back within an estimated window of time. WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. Average salaries for WestJet Call Centre Full Time Sales Agent: CA$17. The browser you are using is not supported. 75 WestJet reviews. His strong relationships with Middle Eastern and Canadian airlines make him an asset to the team. WestJet Vacations. I looked forward to going to work every day. The best phone number and way to avoid the wait on hold, available live chat options, and the best ways overall to contact WestJet in an easy-to-use summary, as well as a full comparison of the 2 ways to reach WestJet, compared by speed and customer recommendations. Global’s Shelley Steeves reports – Apr 4, 2016. The full value of your cancelled flight will be credited to a Travel Bank, valid for 24 months from the date of issue. For bookings after August 4, protect your vacation with the Travel Protection Plan. We appreciate and thank our guests for their patience and understanding during this time. We are fully staffed and our WestJetters are working hard to take care of our guests as quickly as possible. With Montreal as Canada’s second-largest city, and much of Westjet’s operations focused on its home province of Alberta, it’s no wonder that wait times are so lengthy. Call times are high: please call only if your travel is within 72 hoursView all travel advisories. That launch date may be in jeopardy if the situation fails to improve over the course of the next month. Restrictions may be due to local carrier, mobile carrier, or calling limitations at hotel/accommodations. Monday – Friday, 6 a.m. – 10 p.m. MT Saturday – Sunday, 6 a.m. – 6 p.m. MT, After hour calls will be directed to WestJet Contact Centre, Travel Agency Accounting Email: taaccounting@westjetvacations.com, Ottawa, Ontario K1A 0N9 Toll free: 1-888-222-2592 Website: https://www.otc-cta.gc.ca/eng/fly-smart, 1200 New Jersey Avenue, SE Washington, DC 20590 Inside the continental U.S.: 1-855-368-4200 Outside the continental U.S.: 1-202-366-2220 Website: https://www.transportation.gov/airconsumer. WestJet Vacation packages booked prior to August 4, 2020 can be cancelled with the value credited as WestJet dollars, valid for 24 months; some restrictions apply. The airline is so overwhelmed that its dedicated 24/7 customer service line has a current wait of 600 minutes – or ten hours. It’s possible some Americans opted to fly with WestJet, transferring through a Canadian city on their way to Europe. According to the airline’s travel advisory page, the following destinations are under winter-storm-system advisories: The bulk of these winter storm advisories were posted today and all of them cover tomorrow and/or Saturday. ... travelers looking to modify their itineraries with Canadian airline WestJet experienced waits in excess of 10 hours. To request cancellation of a WestJet Vacations package, please contact us directly. Open Monday - Friday: 7 a.m. to 5:30 p.m. MT. In the midst of the coronavirus pandemic and good old-fashioned Canadian winter weather, the airline is facing a barrage of calls from customers trying to change or cancel their flights. If you booked through a Travel Agent (online or directly), Corporate Travel arranger, or another airline, please contact them directly. Please call us if your phone number is from outside any of these countries. Request a call back The United States’ recent decision to impose a travel ban between Europe and the United States may also be a burden on WestJet’s customer service line. Closed Saturday, Sunday, Holidays, Korea (Democratic People's Republic of): 800-5381-5696, United Kingdom of Great Britain and Northern Ireland: 0-800-279-7072. The browser you are using is not supported. By telephone to the Aviation Consumer Protection Division at 202-366-2220 (voice) or 202-366-0511 (TTY), By mail to the Air Consumer Protection Division, C-75, U.S. Department of Transportation, 1200 New Jersey Ave., SE., West Building, Room W96-432, Washington, DC 20590, and, On the Aviation Consumer Protection Division’s Web site (. Monday – Friday: 6 a.m. to 10 p.m. MT Saturday – Sunday: 6 a.m. to 6 p.m. MT 1-877-737-7001 Please call only if your travel is within 72 hours. The customer service number is available 24/7 for the callers and you can get direct access to the support team just by calling from anywhere in the world. To use WestJet.com, you agree to the website terms of use, the privacy policy, and the use of cookies. Follow these easy steps to disable AdBlock, Follow these easy steps to disable AdBlock Plus, Follow these easy steps to disable uBlock Origin, Follow these easy steps to disable uBlock, White House COVID Taskforce To Meet About Potential UK Flight Ban, Perfect Plane Photography – The Art Of The Image Edit, United Passengers Could’ve Been Exposed To COVID-19, El Al Will Launch Morocco Flights Tomorrow, In Photos: Lufthansa Parks Grounded 747s On Frankfurt Runway. The people are what makes this company an amazing place to work! COVID updates. Call times are high: please call only if your travel is within 72 hours View all travel advisories. You’ll find help with gift cards here. If you booked through a travel agent, another airline or a third party, please contact them for assistance in the lead up to your trip. With an approximate wait time now of eight to ten hours, it would be absurd to actually be on hold for such a long time – especially when a callback service is available. Coronavirus is prompting companies to adopt AI call center solutions. Please Support us by turning off your adblocker. Please use our handy call back tool, 24 hours per day from Canada, United States or United Kingdom. A free inside look at company reviews and salaries posted anonymously by employees. Benefits are good and the hours of work are somewhat flexible. WestJet | WestJet Rewards - Call Centre Hours - Progress. Customers who have tickets booked with Canadian airline WestJet will have to exercise extreme patience this week. 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